Legal

Terms of Service

Effective date: June 17, 2026

Agreement to Terms

By using the Dewy's Western Wear hat-service drop-off form or any related SMS communications, you agree to these Terms of Service. If you do not agree, please do not use our services.

Questions? Contact us at josh@shewa.co.

Our Services

Dewy's Western Wear provides mobile hat-bar and hat-care services including cleaning, shaping, brim work, and other hat restoration and customization services. Service is performed on hats dropped off at our designated location(s) in Greene County, Indiana.

We reserve the right to decline any service request at our discretion, including work that we determine is beyond our capabilities or that carries unreasonable risk of damage given the condition of the hat.

SMS Text Messaging Program

Program name: Dewy's Western Wear Hat Service Updates

Message types: Order confirmation, service status updates, quote notifications, pickup-ready alerts, and responses to your messages

Message frequency: Approximately 3–6 messages per service order

Message & data rates may apply. Check with your carrier for details.

To opt out: Reply STOP to any message

For help: Reply HELP or email josh@shewa.co

By checking the SMS opt-in box on our drop-off form, you expressly consent to receive SMS text messages from Dewy's Western Wear at the number you provide, for the purpose of order status updates. This consent is optional and is not a condition of receiving services.

You may opt out at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further texts. You can re-enroll by contacting us directly.

Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, MetroPCS, and US Cellular. Carrier support for short codes may vary.

Quotes and Pricing

Prices quoted for hat services are estimates based on the information you provide and our initial assessment of your hat. Final pricing may differ if the actual condition of the hat requires additional work beyond what was originally requested or expected.

We will contact you for approval before proceeding with any work that exceeds the original quote. If you decline the revised quote, your hat will be available for pickup and no service charge will apply.

Hat Drop-Off and Pickup

By dropping off a hat, you represent that you are the rightful owner of the hat or have authorization from the owner to request services on their behalf.

Hats not picked up within 60 days of a "Ready" or "Declined" status notification may be subject to a storage fee or, after reasonable notice, treated as abandoned property.

While we take reasonable care with every hat entrusted to us, Dewy's Western Wear is not liable for pre-existing damage or defects, damage resulting from the inherent fragility or condition of the hat, or any indirect or consequential damages.

Limitation of Liability

To the maximum extent permitted by applicable law, Dewy's Western Wear's total liability for any claim arising from our services shall not exceed the amount paid for the specific service giving rise to the claim.

Changes to These Terms

We may update these Terms of Service from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our services constitutes acceptance of the updated terms.

Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-law provisions.

Contact Us

Dewy's Western Wear
110 N Main Street, Linton, IN 47441
josh@shewa.co